Intelimotor Customer Agreement
Welcome! The present Intelimotor Customer Agreement (the "Agreement") sets out what you can expect from us when you purchase the Services (the "Solutions"). "Solutions") from Intelimotor, as well as what we expect from you. This Agreement constitutes an agreement between the parties: Intelimotor ("BOTMOTORS S.A.P.I. DE C.V.", "we" or "us") y YOU in your own right and on your own behalf or on behalf of the legal entity that, if any, you represent (the "Client")to which you are bound when contracting Intelimotor Services.
This Agreement will take effect when you click on the "I Accept" button presented in the start/registration process, or if you are a registered Customer, when you use any of the Solutions offered by Intelimotor. You declare to be of legal age, to be legally constituted in case you are a legal person/company/corporation, acting by your own rights or by what is conferred by the power of attorney or enabling title that accompanies this instrument, who freely and voluntarily decide to enter into this agreement. If you enter into this Agreement on behalf of an entity, such as the company for which you work, you represent to us that you have the legal authority to bind such entity.
In the event that you are reading this translated agreement, you are advised that the translation is for informational purposes only. In the event of any discrepancy or conflict between this translation and the original Spanish version, the Spanish version shall prevail.
Contracting and Use of the Services Offered
Intelimotor has an extensive and growing variety of Solutions offered to which you may access and use in accordance with this Agreement. You may purchase and contract any of the solutions offered by Intelimotor by requesting a Commercial Proposal (the "Proposal") which will include a Quote for the Services you are interested in. Accompanied by each Proposal requested by You, a unique electronic link ("URL") will be generated and delivered to You with which You may proceed to Accept the Proposal and contract the Solutions contained in the Proposal(s). The Proposal(s) requested by You and Accepted shall be added as Attachment(s) to this Agreement and shall remain in effect until Cancelled or Terminated.
Intelimotor Solutions shall be subject to Intelimotor's Terms of Service and to the Service Level Agreementswhich by accepting this Agreement, you are also accepting. You also agree to comply with the terms of this Agreement and with all applicable laws, provisions and regulations applicable to your use of the Solutions offered.
Who hires? A) Company / Partnership / Legal Entities o B) Individual / Natural Person
Company / Partnership / Legal Entities
To contract Intelimotor as a "Company / Society / Legal Entity" the following 1) Data and 2) Documents are required:
Company name / Denominación o razón social
Incorporation country / País de incorporación
Doing business as / Business name of the company
Type of entity / Objeto Social, giro mercantil o actividad económica señalada ante la autoridad fiscal
Main activity / Main activity (Automotive commercialization, Financial services, Technology and software, Professional services etc).
Incorporation date / Date of incorporation
Tax ID / Tax Identification Number (RFC)
Website / Web site
Company billing address / Domicilio de la empresa Fiscal: Name of the street, avenue or road, exterior number, interior number (if applicable), neighborhood or urbanization, city or municipality, state and zip code. In the case of a foreigner, you must provide the address of your country of residence.
Legal representative / Representante legal (Enter the information of a person with the authorisation to open this account.)
Legal representative billing address / Representante legal dirección de facturación (Enter the information of a person with the authorisation to open this account.)
Cellphone number / Número telefónico celular
Certificate of Incorporation / Acta Constitutiva registered in the Public Registry of Commerce or any other document that reliably proves its existence.
Tax ID Proof / Cédula de identificación Fiscal. (R.F.C.)
Legal Representative ID / valid ID of the legal representative and/or attorney-in-fact
Business proof of address (issued maximum 3 months ago) / Comprobante de domicilio de la empresa
Proof of address of the legal representative (issued maximum 3 months ago) / Comprobante de domicilio del representante legal
Legal Representative Power of Attorney (if it is not in the Certificate of Incorporation)/ Testimonio o copia certificada del instrumento expedido por fedatario público que contenga los poderes del representante o representantes legales.
Individual / Natural Person
To contract Intelimotor as "Individual / Natural Person" the following 1) Data and 2) Documents are required:
E-mail / E-mail
Name / Full Name (paternal surname, maternal surname and first name or names without abbreviations) complete as it appears in the current official identification.
Sex / Gender
Birthdate / Date of Birth
Your job / Occupation (Employee, Public servant, Entrepreneur (self-employed), Student, Other.
Nationality / Nationality
Birth country / País de nacimiento
State of birth / Estado de nacimiento
Unique Population Registry Code (CURP) (Only for Mexican Users).
Tax ID / Fiscal/Tributary Number (RFC, RUC, NIT, SII etc.)
Billing address / Dirección de facturación
Website / Web Site (If you do not have a website, please specify the URL of a Social Network or Digital Store (Facebook, Instagram, Mercado Libre).
Cellphone number / Número telefónico celular.
Official ID (Passport, voter's license, driver's license, etc.)
Proof of address (issued maximum 3 months ago) / Comprobante de domicilio fiscal/tributario
Taxpayer ID / Cédula fiscal (e.g. RFC in Mexico)
Intelimotor may, during or after registration, request additional information from Users or through Third Party Verification Services contemplated in the Solutions, to verify the accounts or information of each of the registrations.
You agree that Intelimotor may take any action it deems appropriate in its sole discretion, including but not limited to suspending or closing your account, providing information to the Authorities, preventing the use of the Solutions, in the event that it determines that any warranty or representation, or any other agreement contained in these Terms has been breached.
Fees and Payment Methods
We calculate and invoice the rates according to the Solution(s) you have contracted. These invoices can be paid by any of the following available payment methods:
By Credit/Debit Card* : Credit/Debit Card: It is important to consider that paying by this method may entail additional fees as it is processed by an intermediary financial institution such as PayPal or Stripe.
*International, open to any country.
By Bank transfer**: Intelimotor will assign you a unique bank account to make your payments. It is important to make the payment through a bank account belonging to the same legal entity/corporate name of the customer, only then the payment will be accepted. The payment will be considered completed when you receive your proof of payment by email to the email address you set up, and it is reflected in your Intelimotor account.
**Only available in Mexico for the time being.
Rates and Currency
Fees and currency: (a) are based on the contracted services, (b) payment obligations are non-cancellable, under no circumstances may you withhold payment to Intelimotor, (c) fees paid are non-refundable, (d) quantities purchased cannot be reduced or modified during the current service period until the following month and (e) charges may be collected in advance, if necessary on an estimated basis, with the balance of the account being adjusted in subsequent periods. Paid and completed services will be considered as a final sale.
Each party will be responsible, as required by applicable law, for identifying and paying all taxes and other governmental fees and charges (and any penalties, interest and other additions thereto) imposed on that party on or with respect to transactions and payments under this Agreement. All fees payable by you are exclusive of indirect taxes, except where otherwise required by applicable law. We may charge you and you will pay any applicable Indirect Taxes that we are legally obligated or authorized to charge you. You will provide us with such information as is reasonably necessary to determine whether we are required to collect Indirect Taxes from you. We will not collect, and you will not pay, any Indirect Tax for which you provide us with a properly completed exemption certificate or direct pay permit certificate for which we may claim an available exemption from such Indirect Tax. All payments you make to us under this Agreement will be made free of any deduction or withholding as required by law. If any such deduction or withholding (including, without limitation, cross-border withholding taxes) is required on any payment, you will pay such additional amounts as may be necessary to make the net amount received by us equal to the amount then due and payable under this Agreement. We will provide you with such tax forms as may reasonably be requested to reduce or eliminate the amount of any withholding or deduction of tax with respect to payments made under this Agreement.
Delinquent payment / non-payment
We offer 30 days credit for payment, from that period, without limiting the rights or legal action that Intelimotor may exercise at its discretion, may be charged interest at a rate of 1.5% of the outstanding debt per month. Also, Intelimotor may disable access to the Services or restrict the use and benefit of any contracted Solution, proceeding to partially or totally suspend the service and/or proceed to the termination of this Agreement, at its complete discretion and without any liability for Intelimotor. The suspension of the service for this reason does not exempt the customer from the payment of the amounts due. In case of suspension of the service, the fixed and variable charges payable by the customer will continue to accrue.
Modifications to the Services and their Prices
Intelimotor reserves the right to replace, modify or upgrade the Intelimotor Solutions at any time by offering you a replacement or modified version of the Intelimotor Service. Any replacement, modification and/or upgrade of the contracted Intelimotor Services offered by us to you will be considered part of the Intelimotor Solutions and subject to the terms and conditions of this agreement. In the event that Intelimotor offers a replacement or modified version of or any upgrade to the Intelimotor Solutions your continued use of the Intelimotor Applications will be conditioned upon your acceptance of such replacement or modified version of or upgrade and any accompanying and/or superseding and/or superseding agreement and in the case of replacement or modified Intelimotor Applications and Solutions, your use of all previous versions of the Intelimotor Applications is terminated.
By virtue of the foregoing, the parties agree that the consideration agreed in this agreement for the services offered by Intelimotor, are subject to any change without notice, at complete discretion and for business and economic reasons such as adjustments for inflation. Intelimotor may modify or discontinue the service (or any part or content thereof) at any time without notice. Intelimotor shall not be liable to Customer or any third party for any modification, change, suspension and/or discontinuance of the Service.
In case of pricing errors, Intelimotor will not be obliged to honor those prices if the service has not yet been contracted or provided. The customer who has paid for a service or services under an erroneous price will be entitled to an immediate refund and cancellation of the service. Intelimotor may at its discretion offer a discount or compensation for the error, but at no time and under no circumstances will be obligated to do so.
Cancellation of Contracted Services
The term of the accepted Proposal(s) will commence upon Customer's acceptance of the Proposal(s). Unless otherwise agreed with the Client, you may cancel any contracted service at any time, and you must request the steps to follow for your own cancellation updated to date, by writing to our legal department via email: email@example.com with the subject: "Cancellation".
Term and Termination of Contract
The term of this Agreement shall commence upon Customer's acceptance of this Agreement and shall remain in effect until terminated in accordance with the following:
Unless otherwise agreed with the Client, you may terminate this agreement at any time by requesting the steps to be taken for your own termination updated to date, by writing to our legal department via email: firstname.lastname@example.org with the subject: "Termination", abiding by the provisions of the previous clause.
Intelimotor reserves the right to terminate this Agreement for any reason at any time without liability to Intelimotor and without prior notice required.
In case of termination, the Customer may request Intelimotor to remove from its databases all personal data obtained by the company. In the absence of an express request, the data may be kept in Intelimotor's database in the event that the provision of the service is resumed in the future. However, Intelimotor has no obligation to store your data and it is the sole responsibility of the Customer to have the backup of your information.
In case of Termination the Customer shall immediately stop using Intelimotor's Solutions and Services.
Intelimotor shall not be liable to Customer for compensation, reimbursement, or damages of any kind in connection with the termination or suspension. Upon termination of this agreement for any reason: (a) we may elect to cancel any outstanding transactions; and, (b) Customer shall remain liable for all payments and other obligations that have been incurred up to the date of termination.
We know that you value confidentiality and for Intelimotor your trust is of utmost importance, therefore, we have the following clauses:
In connection with the execution of this agreement and its annexes, information subject to confidentiality will be transmitted in a bidirectional manner; such information includes but is not limited to business plans, business projects, methodologies for business development, information on processes for application development, marketing plans, market studies, projects of brands and other distinctive signs, suppliers, clients, prices and budgets. Such information and any other information that the Parties transmit to each other is of a restricted and privileged nature and the Parties qualify it as confidential information (the "Confidential Information"). Confidential Information" (the "Confidential Information").).
Confidential Information includes and covers information owned or possessed by the Parties as well as their parent companies, subsidiaries or affiliates, their customers, suppliers and their legal representatives. By virtue of the foregoing, both parties expressly agree, during the term of this agreement, as well as its possible extensions and after its termination for a period of 5 years, regardless of the causes, not to disclose, communicate or disclose the Confidential Information to any individual or legal person, directly or indirectly, without the prior written consent of the other party. Confidential information of a public nature or Public Knowledge that the parties have previously known or found by their own means shall not be considered as confidential.
All information exchanged between the parties before, during and after the execution of this Agreement, including informal communications regarding the business, commercial strategies, products, technologies, results and similar, are considered confidential and are protected. The parties shall refrain from disclosing the information mentioned in the preceding paragraph to third parties without prior authorization from whoever provided it. The use of the information will be considered authorized in the context of a contractual relationship with third parties linked to the services object of the Intelimotor contracts that you accept, or specific legal or contractual obligations that require it. Intelimotor is authorized to share confidential information only with service providers that allow the solutions object of this Agreement to be properly provided. All Intelimotor's suppliers may only process such information for the purposes that Intelimotor has established, which will be strictly related to the proper provision of the products and services covered by this agreement.
Upon termination or expiration of this agreement, neither party shall be liable to the other party, except for liability that may arise prior to the termination or expiration of this agreement, or arise after the termination or expiration of this agreement in connection with its Liabilities, Prohibitions, Confidentiality, Taxes, Intellectual Property and/or Termination.
In the event that the Customer becomes aware of any violation or alleged violation of the rights of Intelimotor, such as piracy or misuse of the same, or any act of unfair competition that includes the aforementioned program must immediately inform Intelimotor, who will provide all necessary information and cooperation in the event that it decides to initiate legal action.
In the event that a claim or action is brought against the Customer by a third party alleging infringement of such third party rights resulting from the Customer's use of Intelimotor's solutions, the Customer will report such claim immediately to Intelimotor without prejudice to any possible defense. The Customer, without accepting any liability, will give all reasonable assistance to Intelimotor to contest such claims or actions.
Limitation of Liability
Intelimotor shall not be liable for 1) Damages for breach of agreement that are remote or speculative, or that it could not reasonably foresee and 2) The consequences arising from any occurrence in whole or in part of any of the risks mentioned in the Terms of Service 3) Damages caused by Use, Operation, Maintenance, Upgrade, Update, Modification of the Services/Third Party Provider Solutions 4) Other limitations of Liability set forth in the Service Level Agreements (SLAs). Service Level Agreements (SLA's)..
The Customer is expressly forbidden to hire directly or through third parties Intelimotor workers who are part of the management of the Solutions, during the term of this contract and for a period of 5 (five) years after the conclusion of the Contract. In case the Client fails to comply with this obligation, he/she shall indemnify Intelimotor with the amount of 50,000 USD for each person hired.
The Customer, its affiliates, employees, related parties or any other third party that for any reason has access to the services and/or solutions that Intelimotor offers, through the Customer's account, are obliged not to compete, work, perform, or perform activities equal or similar to the services, activities, or solutions that Intelimotor offers, either by their own means or through any third party, with any other party that are of the same nature, similar or that in any way generate direct or indirect competition to the activities, services or solutions of Intelimotor.
The parties agree that this non-competition obligation shall subsist for a period of 5 (five) years from the conclusion or termination of the commercial and/or contractual relationship between Intelimotor and the Customer.
The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. Each party shall be solely responsible for payment of all compensation owed to its employees, as well as all taxes or any claims that may arise from such items.
Reservation of Rights
Dispute Resolution and Applicable Law
Internal Mediation. For Intelimotor is of utmost importance the trust and experience of the Customer through the use of the Platform and its services. Therefore, it has a communication channel for the attention and solution of errors, complaints and non-conformities by the Customer with Intelimotor.
Intelimotor believes in good communication as an essential part of any solid business relationship and therefore provides the opportunity to resolve conflicts internally between the parties involved. In case of facing a conflict please allow an opportunity to Intelimotor (email@example.com) to resolve the issue, write a letter with the following information and send it to the mail:
Mail Subject: Internal Mediation
Situation: Describe the conflict and/or nonconformity
Attached documents that complement and/or prove the given situation in case you have them.
Indicate how you would like the conflict to be resolved and what you expect from Intelimotor to your satisfaction.
Dispute Resolution. Any dispute or difference arising out of the subject matter and obligations of this agreement shall be settled as far as possible by direct negotiation and conciliation between the parties, for which a period of thirty (30) calendar days shall be allowed, counted from the date on which one of the parties notifies the other of any nonconformity or breach. However, at any time, the parties may submit any dispute or controversy or claim relating to this agreement, including the existence, validity or termination of this agreement, to the resolution of an Arbitration Tribunal of the International Chamber of Commerce, which shall be subject to the provisions of the Rules of Arbitration of the International Chamber of Commerce: (i) the Tribunal shall be composed of an arbitrator in accordance with the provisions of the Rules; (ii) the Tribunal shall decide in law; (iii) the arbitration proceedings shall be confidential; (iv) the arbitration shall be conducted remotely by video call or other similar means that ensure effective communication between the parties involved in the proceeding. In the event that the arbitration is to be conducted in person, it will be at the request of the Client and it will be at the discretion of Intelimotor to choose the place where it will take place. In the event that the arbitration solution is not possible or in the event that the validity of the award or the arbitration clause is challenged, the parties agree that the ordinary commercial courts of the city of Monterrey, Nuevo Leon, Mexico, shall have subsidiary jurisdiction.
Applicable Law. This agreement shall be governed by and construed in accordance with Mexican law.
"You" also (the "Customer"), means the natural person or duly constituted legal entity that uses Intelimotor Solutions through its legal representative, as well as its Authorized Users (the "Authorized Users"). "Users" (the "Users") who are those persons, employees or employees of Intelimotor.) who are those persons, employees or contractors authorized by You to use your contracted Intelimotor Solutions Licenses.
"API" means an application program interface.
"Service" means each of the services, also called "Solutions", offered by Intelimotor or our affiliates. Services do not include Third Party Content.
"Site" means https://intelimotor.com (and any related or successor subdomains, directories or sites designated by us), as updated by us from time to time.
"Service Level Agreements" means all service level agreements ("SLA's") that we offer with respect to the Services and that are available on the Site. The SLA's that we currently offer with are available at https://intelimotor.com/legal/sla/.